I have emailed several times but without a solution. Some months ago my game glitched and all progress was lost. King reset my game back to my last achieved level, but none of my stickers and unlocked characters were restored. I have continued playing, starting over on earning stickers, but now I am stuck on Level 659 because I do not have enough stickers for the only character given as an option for this level. Had my original game never frozen, I'd have more than enough stickers and characters to move forward. The only reason I'm stuck is because my King game stuck and was not able to be restored fully, so I'm asking that it be fixed now so I can keep playing.