Piggy Bank

mishh48

Why Can't I open my piggy bank? It keeps telling me to open it's full and free but when I click to open it says Oops something went wrong !

Simon888

 A couple of days ago my game allowed me to have the first 30 gold bars free of charge but you then have to purchase a new piggy bank ( pink instead of gold) to collect more or you will see the gold bars fly off the screen.

mishh48

Okay but it won't even let me open the piggy bank.

Simon888

It sounds like a technical issue so I will have to leave it to someone more qualified to answer. My game allowed me to open gold piggy bank for free a couple of days ago and replaced it with pink one, but I am on windows 10.

mishh48

Thank you for trying 😁

Timmi

I am unable to open bank, or BUY gold bars, for few days now.. There is a circle up in corner, like it's trying to load, however it's never completes.

bearwithme

Welcome to the community everyone.  I have had a similar problem.  Usually if you see the circle up in the corner it means it is trying to establish a good internet connection to complete the transaction.  Certain activities in the game can be done without an internet connection but other things - like purchasing gold bars from the piggy bank, must have an internet connection.  @Timmi - make sure to check your connection (maybe even power your device off and on) and see if that helps.    

bearwithme

@mishh48 - just a few questions - what platform are you playing from?  Do you have a good internet connection?  Is it possible to take a screenshot of what is happening?  The more information we have the better we will be able to help you out.

mishh48

Thank you so much for your response but it was fixed . Again thank you . 

Timmi

My *Gold Bar* purchase worked in Candy Crush Saga.. However, it still won't work in Saga w Friends!