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Piggy Bank

mishh48mishh48 Posts: 4 Newbie
in Support
Why Can't I open my piggy bank? It keeps telling me to open it's full and free but when I click to open it says Oops something went wrong !
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Answers

  • Simon888Simon888 Posts: 289 Level 4
    edited June 2019
     A couple of days ago my game allowed me to have the first 30 gold bars free of charge but you then have to purchase a new piggy bank ( pink instead of gold) to collect more or you will see the gold bars fly off the screen.
                         
                      Be yourself; everyone else is already taken - Oscar Wilde 

                                             
              
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  • Hey! Would you like to give us your opinion?

  • mishh48mishh48 Posts: 4 Newbie
    Okay but it won't even let me open the piggy bank.
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  • Simon888Simon888 Posts: 289 Level 4
    edited June 2019
    It sounds like a technical issue so I will have to leave it to someone more qualified to answer. My game allowed me to open gold piggy bank for free a couple of days ago and replaced it with pink one, but I am on windows 10.
                         
                      Be yourself; everyone else is already taken - Oscar Wilde 

                                             
              
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  • mishh48mishh48 Posts: 4 Newbie
    Thank you for trying 😁
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  • TimmiTimmi Posts: 2 Newbie
    I am unable to open bank, or BUY gold bars, for few days now.. There is a circle up in corner, like it's trying to load, however it's never completes.
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  • bearwithmebearwithme Posts: 10,905 Candy Moderator
    Welcome to the community everyone.  I have had a similar problem.  Usually if you see the circle up in the corner it means it is trying to establish a good internet connection to complete the transaction.  Certain activities in the game can be done without an internet connection but other things - like purchasing gold bars from the piggy bank, must have an internet connection.  @Timmi - make sure to check your connection (maybe even power your device off and on) and see if that helps.    

    "Sometimes the smallest things take up the most room in your heart." - Winnie the Pooh

    Be sure to come check out the  Beginner's Corner and visit the lounge area 💕💕
    If you are new to the community please check here for helpful info: Learn more about the King Community
    💗You can find the various contests for the different games here


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  • bearwithmebearwithme Posts: 10,905 Candy Moderator
    @mishh48 - just a few questions - what platform are you playing from?  Do you have a good internet connection?  Is it possible to take a screenshot of what is happening?  The more information we have the better we will be able to help you out.

    "Sometimes the smallest things take up the most room in your heart." - Winnie the Pooh

    Be sure to come check out the  Beginner's Corner and visit the lounge area 💕💕
    If you are new to the community please check here for helpful info: Learn more about the King Community
    💗You can find the various contests for the different games here


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  • mishh48mishh48 Posts: 4 Newbie
    Thank you so much for your response but it was fixed . Again thank you . 
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  • TimmiTimmi Posts: 2 Newbie
    My *Gold Bar* purchase worked in Candy Crush Saga.. However, it still won't work in Saga w Friends!
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