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Connection Error

marla24
marla24 Posts: 17

Level 2

I keep getting an error that says "no connection" even though my internet is working for everything but Candy Crush.

Answers

  • PummyRaj
    PummyRaj Posts: 44,156
    edited June 2019
    Hello @marla24, Hearty Welcome to the Candy Friends section of our friendly King Community :)

    I am sorry to hear that you are having the "Connection" issue for your game App!! 

    I am not sure why this happens BUT with my personal experience, only remedy left out to resolve it is to Delete and Reinstall the game App whichever is affected!! 

    ** We will be loosing all our saved up boosters with this process and they cannot be reimbursed.  But, if we want to play the game, we have to go with the Re-installation :o  One thing I can suggest you with regards to the boosters is to play offline and use all your boosters... if you are able to play that is!!  I had this issue with Farm Heroes and could not play at all!!

    Hope this made sense!  Please post back if you need further clarification,  by tapping on "Type your Comment" box located below!

    Thank you for posting in the Community!  Have a nice weekend =)

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