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Level lost
Best Answers
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Hello @roansaas, Hearty Welcome to the Candy Friends section of our friendly King Community
I am sorry to hear that you have lost your level progress in the game!! Will you be able to provide the screenshot what level it shows on the game screen?
Follow this link to restore your levels and see if it helps https://community.king.com/en/candy-crush-friends-saga/discussion/177600/how-to-get-your-level-and-progress-back#latest
Please post back whether it helped or not also if you need further assistance with anything else. TO do so, tap on "Type your Comment" box located below.
Thank you for posting in the Community! Have a nice day/evening
5 -
Hello again @roansaas,
Thank you for clarifying Can you please post your game user ID (which will be in digits) with the help of this link https://community.king.com/en/candy-crush-friends-saga/discussion/247378/what-is-my-user-id-and-where-can-i-find-it
Looking forward to assist you further! Have a nice day/evening!5 -
Hello @roansaas, Thank you for replying back and also posting your ID
I will inform the Community In-charge about this issue as we have all the needed information for the team to put you back on your current level
But, since they are out of the office for the weekend, I request you to wait till late Monday or Tuesday!
Thank you for understanding! Have a nice weekend!5
Let me go check Answers
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Hello @roansaas, Hearty Welcome to the Candy Friends section of our friendly King Community
I am sorry to hear that you have lost your level progress in the game!! Will you be able to provide the screenshot what level it shows on the game screen?
Follow this link to restore your levels and see if it helps https://community.king.com/en/candy-crush-friends-saga/discussion/177600/how-to-get-your-level-and-progress-back#latest
Please post back whether it helped or not also if you need further assistance with anything else. TO do so, tap on "Type your Comment" box located below.
Thank you for posting in the Community! Have a nice day/evening 5 -
Hello, i can't send screenshot, because uninstall the game and when reinstalling it only shows level 1260. I insist that my level was 1319.
0 -
Hello again @roansaas,
Thank you for clarifying Can you please post your game user ID (which will be in digits) with the help of this link https://community.king.com/en/candy-crush-friends-saga/discussion/247378/what-is-my-user-id-and-where-can-i-find-it
Looking forward to assist you further! Have a nice day/evening!5 -
Hello, user ID 6336111664.
Thanks.0 -
Hello @roansaas, Thank you for replying back and also posting your ID
I will inform the Community In-charge about this issue as we have all the needed information for the team to put you back on your current level
But, since they are out of the office for the weekend, I request you to wait till late Monday or Tuesday!
Thank you for understanding! Have a nice weekend!5 -
Hello, thank you so much. I will be anxious waiting.1
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Hi, I'm still waiting for an answer to return to the level I lost. I'm anxious to play. I hope you can help me. Thank you0 -
Hello good day. I'm still waiting for you to solve my problem, as several days have passed, and I'm looking forward to playing this fantastic game again. I hope you can give me some answer and quick solution. Thank you.0
