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Level lost

roansaasroansaas Posts: 6
hello was level 1319
and it was not advancing now it's level 1260. I need to get it back

Best Answers


  • roansaasroansaas Posts: 6
    Hello, i can't send screenshot, because uninstall the game and when reinstalling it only shows level 1260. I insist that my level was 1319.
  • roansaasroansaas Posts: 6
    Hello, user ID 6336111664.
  • roansaasroansaas Posts: 6
    Hello, thank you so much. I will be anxious waiting. 
  • roansaasroansaas Posts: 6
    Hi, I'm still waiting for an answer
    to return to the level I lost. 
    I'm anxious to play. 
    I hope you can help me.
    Thank you
  • roansaasroansaas Posts: 6

    Hello good day.
    I'm still waiting for you to 
    solve my problem, as several 
    days have passed, and I'm
     looking forward to playing
     this fantastic game again.
     I hope you can give me some 
    answer and quick solution.
    Thank you.
  • PummyRajPummyRaj Posts: 4,715 Superstar
    Hello again @roansaas

    Our Community Manager has put you again in your level # 1319 :+1:  

    Can you please "Force close" your App -->  Shut down the device -->  Turn back it on after 5 minutes and open your game.  

    It should work now and you will be back on your level # 1319 :)
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