Candy Crush Friends Saga

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Candy Crush Friends Saga

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Latest news about Candy Crush Friends Saga
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Get help & check the FAQs
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Help for tricky levels!

No Pink Troll for me

So apparently there's an event going on with a bubble gum chewing pink blob. I dont have this event. Not sure why. I have no new updates for my game so maybe someone can help me

I provided a screenshot of my game ID

Accepted answers

All comments

PrazyFabzy

Hi I am also having the same problem on my phone and I also did not receive the olivia event.

my ID is: 4987020463

goodfight035

Can anyone help me? I don't have the event either, even after logging out and uninstalling the app.

ID is 1719233427

Thank you!

Imalittlemad

Hi, TheRoyalDoctor,

Nothing has changed. I still don't have either character.

TheRoyalDoctor

Imalittlemad said:

Thank you for taking the time to look into this for me.

It should be working for you now.

Imalittlemad

Thank you for taking the time to look into this for me.

PummyRaj

Hello again @Imalittlemad, Yes, when I said BGT, it is Bubble Gum Troll

I am sorry to say that you might be one of the 2% players who were not able to receive these special events!! But, let me find out get back to you by tomorrow.

Thank you for your patience and understanding!

Imalittlemad

Hello
If by BGT you mean the little pink thing no I didn't get it and I didn't get Olivia either.

According to my Play Store my Candy Crush Friends Saga is up to date. Though I don't recall when it updated.

PummyRaj

Imalittlemad said:

Oh okay thank you!

Hello again @Imalittlemad, did you receive the BGT in your game?

Did you have Olivia in your game and when is the last time you have installed update in your game?

Imalittlemad

Oh okay thank you!

PummyRaj

Hello @Sukanta_Biswas, Hope you are having a nice day

Just a heads-up.... The Bubble Gum Troll event does not appear just for a Test Group.... but 98% of players will receive it! This event has been designed like that even-though it is a timed event like others.

I know it is easily confusing because other timed events are not available for all the players at all times

Hope this clears your thoughts! Have a nice day!

Sukanta_Biswas

Hello @Imalittlemad
We would like to welcome you to the king community. Thank you so much for being willing to joining😊

BGT is now under Test Group, This feature has been rolled out to different players for a certain amount of time but not everyone will receive this. But you can get back at any time.

PummyRaj

Hello @Imalittlemad, Hope you are finding your way in our friendly King Community

Very Sorry to hear that you have not received the Bubble Gum Troll event on your game yet!! Thank you very much for providing your game ID.... It will help the King team to look into your game

You have mentioned that you have not received any new updates for your game!! Can you check when was the last update that you have installed? Can you tell me whether you have received the last character "Olivia" the Pink Octopus (you can see her picture in the side of this screen)..

To post back, tap on "Type your Comment" box located below!

Looking forward to assist your further! Have a nice day/evening!

Welcome! 👋

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Accepted answers

All comments

PummyRaj

Hello @Imalittlemad, Hope you are finding your way in our friendly King Community

Very Sorry to hear that you have not received the Bubble Gum Troll event on your game yet!! Thank you very much for providing your game ID.... It will help the King team to look into your game

Sukanta_Biswas

PummyRaj

Hello @Sukanta_Biswas, Hope you are having a nice day

Hope this clears your thoughts! Have a nice day!

Imalittlemad

Oh okay thank you!

PummyRaj

Imalittlemad said:

Oh okay thank you!

Hello again @Imalittlemad, did you receive the BGT in your game?

Did you have Olivia in your game and when is the last time you have installed update in your game?

Imalittlemad

PummyRaj

Hello again @Imalittlemad, Yes, when I said BGT, it is Bubble Gum Troll

Imalittlemad

Thank you for taking the time to look into this for me.

TheRoyalDoctor

Imalittlemad said:

Thank you for taking the time to look into this for me.

It should be working for you now.

Imalittlemad

Hi, TheRoyalDoctor,

Nothing has changed. I still don't have either character.

goodfight035

Can anyone help me? I don't have the event either, even after logging out and uninstalling the app.

ID is 1719233427

Thank you!

PrazyFabzy

Hi I am also having the same problem on my phone and I also did not receive the olivia event.

my ID is: 4987020463

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Discussions
Latest news about Candy Crush Friends Saga
Support
Get help & check the FAQs
Contests
Win Gold Bars and more!
Ideas
Help us make the game even sweeter!
Level Help & Tips
Help for tricky levels!

Recent Announcements

🚨 Another Fix is Coming Soon: Events disappeared
Hi there! 👋 We’ve had a few unexpected hiccups that caused some events to disappear earlier than planned. The Studio team has tackled the issue, and everything should now be back to normal! 🕵️‍♀️ If you’re still experiencing the problem, please let us know in the comments so we can take a closer look. Our sweetest…
🛠 Game Issues? Check Here Before Posting! 📝
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
📱💻️ What is the latest level in Candy Crush Friends Saga?
Hey Friends! 👋 Wondering what the latest level is in Candy Crush Friends Saga? You’re in the right place! 🗓️ New levels are released every Tuesday, so there’s always something sweet to look forward to! 📍As of November 25, the latest level available is 9040. Enjoy the new content and have a sugar-crushing day! 🍭