I used the fish on a level and they didn't knock the candy out. I was one cookie away from passing the level. I spend money on this game and this has happened before. I am upset.
Hello @nstates0811, Hearty Welcome to the Candy Friends section of our friendly King Community
I am sorry to hear about the issue in your game!! Yes, I agree that the Fish won't always make a move that is helpful for us... especially, when we are one Cookie or Jelly tile away to win the level!! It happened many times to me and I think for other players too! I don't know the reason behind it though!!
I will tag our Friends Community In-charge @QueenMia to answer you with better explanation about this. They are located in overseas and are off for the weekend. Hence, please wait till Monday to get an answer.
Thank you for posting in the Community ! Have a nice day/evening!