Game not working

suz5115

My Characters say they are downloading.  I have tried playing with and without internet and with different internet connection.  Has been ages since i ciuld play

Sukanta_Biswas

Hello @suz5115
We would like to welcome you to the king community. Thank you so much for being willing to joining 🙏

I think you are experiencing this problem after logging in. If you play the game by connecting to the Internet, this will not be the problem 😊

PummyRaj

Hello @suz5115, Hearty Welcome to the Candy Friends section of our friendly King Community  

I am very sorry to hear about the issue in your game!!  Did you try any troubleshooting steps and see if it helps to resolve the issue? 

Can you post with few details to understand the issue better.... 

1) What device are you using to play the game?
2) Can you post a screenshot where it says loading? 
3) Is the issue only with the Characters or other features too?
4) If if is with other features, what are the other things do you see this loading issue?  

To write back, tap on "Type your Comment" box located below AND to add screenshot, tap on "Attach Image" icon and select "Choose Files" to add the pic from your device  

Talk to you soon!  Have a nice rest of the day/evening!

suz5115

It doesn't matter which character I chose, they all do this.

John_Chik

Good afternoon