I passed level 504 then app closed 😡

sarahbirk

Fuming to say the least! After a few attempts I passed the level only to have the app close before data saved. Do I have to replay level??

PummyRaj

Hello @sarahbirk, Hearty Welcome to the Candy Friends section of our friendly King Community

I am very sorry to hear about the issue in your game!!  I have not experienced or heard about this issue till now!!

I will elevate this to the Community Manager and let's see what they will say about it!  

Talk to you soon!  Have a nice day/evening!

QueenMia

Hi @sarahbirk and welcome to the Community
Thanks, @Pummy Raj for flagging this to me! 

@sarahbirk - It sounds like the problem came from your device. I would advise you to clear cache and cookies regularly and always make sure you have the latest game version updated as that prevents issues from happening. 

Please do that and relaunch the game. You might have to replay the level, but 504 is a fun one and I'm sure you'll pass it easily  

Let us know how it goes! And since you're here, don't miss your chance to win some extra Gold and boosters, right here! There's always something to win on the Community, so stay tuned! Good luck