🌈 Pot of Gold! Infos on the event HERE
💜 Women's Month! Celebrate with us HERE and HERE
🥳 Party with our Game Mods HERE and HERE
🌴 It's ON! Join our Weekend Challenge HERE

all my items disappeared when I switched phones

renatarubirenatarubi Posts: 3 Newbie
edited July 2019 in Support
all my items disappeared when I switched phones

Answers

  • renatarubirenatarubi Posts: 3 Newbie
    When i switch the phone...
  • Hey! Would you like to give us your opinion?

  • PummyRajPummyRaj Posts: 13,207 Farm Moderator
    Hello @renatarubi, Hearty Welcome to the Candy Friends section of our friendly King Community :) 

    I am sorry to hear about the issue!  But, We do loose all our stocked up boosters from our games when we change the devices or have to reinstall the App!!  It is because, the boosters are saved in the device local memory but not to the game like Gold Bars. 

    I hope you have not deleted the game App from your old phone!  If so, your boosters are still saved in that old phone.  I would suggest you to play your game and use up all those boosters!  Please check this article provided by the Community Team, about changing your game to a new device   https://community.king.com/en/candy-crush-friends-saga/discussion/177515/moving-game-progress-to-a-new-device#latest

    Hope this clarifies why you do not have boosters on your old device!  Have fun with your new phone! 

    Thank you for posting in the Community!  Have a nice day/evening!

    Signature - Moderators 2021 FHS PummyRajpng
Sign In or Register to comment.