I am on level 320 and I don’t have the 2 characters needed to play this level. I did an upgrade around level 290 and lost all my characters but was able to re start at 290 via support, although I lost all my characters and bonus items and had to start collection from scratch again...even though I do all the challenges etc I still havnt managed to collect enough stickers for the 2 character options they are giving me. I have asked support and they said to post on here. I have logged out and cleared cookies etc. Can anyone please advise.