Support

Support

Sign Up!

Skip to end of Carousel
4 Slides on display, initial Slide 1 of 4
End of Carousel
๐Ÿ”ฅ Hot right Now ๐ŸŒถ
๐Ÿ† Claim your level milestone badges:
1000 // 2000 // 3000 // 4000 // 5000 // 6000 // 7000 // 8000
๐Ÿ‘ฏโ€โ™€๏ธFind your Team HERE!

Life requests from friends not working.

Posts: 1

Level 1

When I go to ask for requests from friends for lives, I get a message saying it can't add URL.....it says specifically... Can't Load URL: The domain of this URL isn't included in the app's domains. To be able to load this URL, add all domains and subdomains of your app to the App Domains field in your app settings. I'm not sure what this means or how to fix it. I would appreciate any help you can offer.

Welcome!

It looks like you're new here. Sign in or register to get started.

Answers

  • Posts: 2

    Level 1

    I have the same problem and cannot fix. Please help!
  • Posts: 45,526
    Hello @arjabski and @debbrock, Hearty Welcome to the Candy Friends section of our friendly King Community :)

    I am sorry to say that I am not clear about the issue you are facing!!  Will it be possible for you to post a screenshot?  It will be better to understand the issue! 

    To post back, tap on "Type your Comment" box located below.  And to post the screenshot, click on "Attach Image" icon located in tool-bar (a little farther to Emoticons). and select "Choose Files" option.  

    Talk to you soon!  Have a nice day/evening to both of you! 
  • Posts: 2

    Level 1

    Can't Load URL: The domain of this URL isn't included in the app's domains. To be able to load this URL, add all domains and subdomains of your app to the App Domains field in your app settings.
  • Posts: 2,361
    @PummyRaj Here's the screen shot:

  • Posts: 30,475
    Hi @flew66 @debbrock we are experiencing some issue on sending and requesting  lives for window 10 players at the moment, and the studio aware of it and still working on it to fix it, hopefully it sorted out soon. Happy crushinโ€™ ๐Ÿ
  • Posts: 2,361
  • Posts: 30,475
    You are very welcome @flew66 ๐Ÿค—
  • Posts: 2,361
    @mysticalmysty
    The error message appears a bit different now.

  • Posts: 30,475
    @flew66 we just have to wait until everyone back to the studio in few more hours, I will keep you inform ๐Ÿ
  • Posts: 45,526
    Hello @arjabski and @debbrock,

    Can you tell us which device you are using to play the game? 

    @flew66, I know that you play on Windows10 :+1:  The King team knows about this issue and are working to fix it :+1: 

    Have a wonderful rest of the day/evening!

Welcome!

It looks like you're new here. Sign in or register to get started.