Lost save game

Tina_Kowalewski

I agreed to new terms and lost all my saved data and the game started me at level 1. I’ve logged in and still the same. I never connected to FB. How do I get my saved data back?

mysticalmysty

Hi @Tina_Kowalewski To get all your progress back you can just follow all the instructions from this article https://community.king.com/en/candy-crush-friends-saga/discussion/177586/have-you-lost-your-levels-heres-a-guide-on-how-to-keep-them-saved-or-get-them-back

Tina_Kowalewski

This solution is only for Facebook saves, but I chose to register via email instead. I logged into my King account since my original profile did not show up, then I got my profile back but none of my saved levels. 

mysticalmysty

Hi again @Tina_Kowalewski The link for the article that I just sent you has all the information on how to get your progress back, make sure you also read on all the green highlighted on it.