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Purchase problem

hgalinahgalina Posts: 1
every time I purchase piggy bank money withdraw from account but good is not added it’s simply not working 

Answers

  • Foley1362Foley1362 Posts: 7,074 Superstar
    Hi @hgalina - welcome to our friendly community. I’m sorry to hear you’ve had this issue. Please see the below link for the steps to report this issue and get the support teams help.

    https://community.king.com/en/candy-crush-friends-saga/discussion/246162/something-wrong-with-your-purchase

    You can find out more about our Superstars here

    🍩🔥  A heart filled with love ❤️ 
    is like a Phoenix that no cage can imprison 🍩🔥
  • PummyRajPummyRaj Posts: 4,765 Superstar
    Hello @hgalina, Hearty Welcome to the Candy Friends section of our friendly King Community :) 

    By any chance, do you have a Pink Piggy Bank?  If so, you have new version of Piggy Bank and that is how it works -- you first buy the empty piggy bank and whenever you earn Stars, the Piggy will gain Gold Bars.  Once it's full, you do not have o buy anymore, but just collect those Gold bars.  Once you collect those, same procedure repeats.  You can find more info right here.  Please feel free to provide leave your feedback :)  

    If it is just a regular Gold coloured Piggy Bank and not receiving your Gold Bars, please follow steps in the link provided by friend @Foley1362🤗    

    Here is a link to our Contests section to win some goodies for your game in our News section!

    ** If you tap on "Type your Comment" box located below to write back if you need further clarification or assistance.  

    Hope this helps!  Have a wonderful day/evening!
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