I finished the 14 quest challenge and didn't get Odus the Eagle reward. Why?

ds19629

The game just shut down and restarted when I clicked on the link to collect the reward.

PummyRaj

ds19629 said:

3918350220

Hello @ds19629, Hope you are having a nice day  

Then Community Manager has added Odus to your game now.  To see him in your game -- Force close your game App --> Clear Cache --> Restart your device after 2 minutes -->  You should see the mighty Eagle Odus in your game now  

Keep having fun in your games!  Have a wonderful day/evening!

By the way, there are 2 contests running in Candy Friends game.. here are the links::
1) https://community.king.com/en/candy-crush-friends-saga/discussion/265220/win-30-gold-bars-with-tiffi/p1
2) https://community.king.com/en/candy-crush-friends-saga/discussion/264942/solve-the-thief-mystery-and-win-amazing-prizes/p1

Hope you will participate in those contests and win some Gold Bars for your game!  

PummyRaj

Hello @ds19629, Hearty Welcome to the Candy Friends section of our friendly King Community  

I am sorry to hear about the issue in your game and Odus is not giving you the rewards you are supposed to!!   
Can you please provide your King game user ID number, so that I can elevate this issue to our Friends Community Manager?  This link will help you to find it  https://community.king.com/en/candy-crush-friends-saga/discussion/247378/what-is-my-user-id-and-where-can-i-find-it

** If you tap on "Type your Comment" box located below, you will be able to write back  

Talk to you soon!  Have a great rest of the day/evening!

KingChewy

Hi @ds19629 - I see you are in good hands with my friend @PummyRaj

Let us know if you need any further help.

PummyRaj

Hello dear @Foley1362, Thank you for your sweet comment 🤗 

Sorry, I have not received your tag above   So, the issue still remains for you and me!!!  

Have a wonderful day 🤗🤗🤩

ds19629

3918350220

KingChewy

@PummyRaj ☝🏻

PummyRaj

ds19629 said:

3918350220

Hello @ds19629, Hope you are having a nice day  

Then Community Manager has added Odus to your game now.  To see him in your game -- Force close your game App --> Clear Cache --> Restart your device after 2 minutes -->  You should see the mighty Eagle Odus in your game now  

Keep having fun in your games!  Have a wonderful day/evening!

By the way, there are 2 contests running in Candy Friends game.. here are the links::
1) https://community.king.com/en/candy-crush-friends-saga/discussion/265220/win-30-gold-bars-with-tiffi/p1
2) https://community.king.com/en/candy-crush-friends-saga/discussion/264942/solve-the-thief-mystery-and-win-amazing-prizes/p1

Hope you will participate in those contests and win some Gold Bars for your game!  

melcar12345

I completed the 14 day odus challenge and never received an award. Didn't know I was supposed to report it so here I am

PummyRaj

Hello @melcar12345, Hope you are doing well  

Whenever you have some kind of issue in your game that you cannot solve by yourself, just come here and post to let the team know  

First check if there are similar issues posted by "searching" for them.  If none are there, start a new thread in Support section through this link  https://community.king.com/en/candy-crush-friends-saga/post/question/support1 

Regarding the Challenge --> it is actually a 14 Quests challenge, but not 14 day challenge!  By any chance, have you taken a screenshot when you saw the "Pop-Up" by Odus? 

Please look for your game user ID number through this link and post here https://community.king.com/en/candy-crush-friends-saga/discussion/247378/what-is-my-user-id-and-where-can-i-find-it

Talk to you soon!  Have a great rest of the day/evening!    

melcar12345

@Pummyraj These issues should not be happening in the first place so no, I don't have a screenshot. Out of all the candy crush franchises, this one is the most bugiest of them all. My UserID is 1281031494

melcar12345

@Pummyraj Any update on this?