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Please could you check candy crush friends on any bugs why the videos requests are not working?

IrmvickyIrmvicky Posts: 1
In order to get extra 4 moves you can watch a short video, well it's not working most of the time. Is there anything you can do to fix this problem? It prevented me many times to be able to win a level and that's getting really frustrating!

Answers

  • Foley1362Foley1362 Posts: 7,056 Superstar
    Hi @Irmvicky - sorry to hear you’ve had this issue. Please make sure your app is up to date and try logging all the way out & clearing your cache and cookies. Then power off your device for at least 30 seconds and then login back in and see if that hopes resolve it.

    You can find out more about our Superstars here 

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