Hello @honeyconcha Hearty Welcome to the Candy Friends section of our friendly King Community
The Glitch you are having in level # 829, which the King Studio team are already aware of and working to fix
Even-though, it seems that the Heart is not filled and was not disappeared from the board, it will not affect your game play. The board will move down for you to collect rest of the hearts
But if the board is not moving down and getting frozen, please post back and let us know! To post back, tap on "Type your Comment" box located below.
Thank you for posting in the Community! Have a great rest of the weekend!