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I was picking up my iPad and accidentally bought lives with gold! Can I be refunded?

catkubash
catkubash Posts: 8

Level 2

Can I be refunded gold that was accidentally spent? I didn’t want to to refill lives that way, but brushed the button by accident when I was picking up my iPad. Why isn’t there a confirm purchase button to protect against this? Very disappointing to have this happen.

Answers

  • PummyRaj
    PummyRaj Posts: 44,082
    Hello @catkubash, Hearty Welcome to the Candy Friends section of our friendly King Community :) 

    I am very sorry to hear that you have accidentally spent your Gold Bars on Lives!!  I completely understand you being upset!! 

    Sorry for being a bearer of sad news....  Unfortunately, the King team will not be able to give those Bars back to us!!  This happened to me also many times and hence lost my GB this way!! 

    That's the reason, I have also thought of the same and created this Idea.  Please check it out and Vote-Up for it.  The more votes an Idea receives, the more chances it gets to be implemented :+1: 
    https://community.king.com/en/candy-crush-friends-saga/discussion/246965/please-add-a-confirm-button-to-use-gold-bars-purchase

    Hope this happens and we save our Gold Bars in our game(s)! 

    Thank you for posting in the Community!  Have a great rest of the weekend! 

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