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Why i cant play levels above 860?

arxawan
arxawan Posts: 3

Level 1

edited October 2019 in Support
Why i cant play levles above 860?

Answers

  • Crazy4CandyCrushing
    Crazy4CandyCrushing Posts: 40

    Level 3

    1. I don't know
  • QueenMia
    QueenMia Posts: 12,978
    Hey there @arxawan and welcome to the Community :waving:

    Could you tell us a bit more for us to be able to help you? Do you get any error message or a road block? What is happening when you play level 860?ย 

    The first thing to do in that case is to clear cache and cookies from your device and make sure you have the latest game version installed. Check in your App Store or Google Play store for updates!ย 

    If that does not open the map, please let us know what device you're playing on - A screenshot would be helpful too ;)

    Thanks ๐Ÿ’
  • arxawan
    arxawan Posts: 3

    Level 1

    Thank you . the version is new and my dev ice is huawei y9 there is no problem on the device !
  • QueenMia
    QueenMia Posts: 12,978
    Thanks for the screenshot :)ย 

    It looks like you will have to reinstall the game then. Please add a screenshot of your boosters and I'll add them again once you've reinstalled.ย 

    Let me know! Thanks ๐Ÿ’
  • arxawan
    arxawan Posts: 3

    Level 1

    Yes , but its not a problem because befor the(re) installation i have same errorย 

Hey! Would you like to give us your opinion?