I did not get Rachel

dstanton0401

I never get any of the promotional characters how do I get Rachael?

SeraphicStar

Hello there @dstanton0401 I wish you welcome to our beloved Candy Crush Friends Community!

I'm  sorry you're having issues with the Rachel the Raccoon event in your game

BUT, I'm going to do my best to help you resolve this issue if I can!

I must ask if you checked to make sure if your game has the latest version updated 🤔

Another thing you can do is clear your games Cache (please let me know the device you use to play the game so that I can provide you with accurate information! )

Let me know if these help you with your issue by responding in the comment box below!

~ SeraphicStar

julianGoro

Hola ... nivel 3 de rachel es muy dificil 2 dias llevo con ese nivel

dstanton0401

I am playing on my iPhone XR. I always make sure it is up to date and I don’t know how to clear that what you was talking about

bootycrushers

Does the new update erase your level in the regular story mode? I didn’t even know Rachel was an event, I thought she was a new permanent character -_-