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KING Contradictions, Customer "Service"
DoubleB423
Posts: 252 
Well, after being told by King that my gold bars were being sent to me right then, 24-40 hours later, they send me another email stating Sorry, you aren't getting them, nor your $ back. I'm attaching emails for proof. Now I've played and spent $ on King Games for years, but not anymore. The lady of the house, and my 2 sons that got to play and spend $ on King Games as well, will no longer be doing so either. It was the worst customer "service" I believe I've EVER been through.
Isn't there some rule about if a company says they are doing something for you, that they have to abide by that? Anyone else had similar experiences with King customer "support" or customer "Service"??
Isn't there some rule about if a company says they are doing something for you, that they have to abide by that? Anyone else had similar experiences with King customer "support" or customer "Service"??
Comments
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Hi there @DoubleB423
I am sorry to hear that was not a good experience for you. I am not sure what happened there but we will investigate. In the meantime, I'll take care of your issue. I've sent you a private message to ask for more information.
I apologise for the inconvenience.
Thanks for letting us know!
