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KING Contradictions, Customer "Service"

DoubleB423DoubleB423 Posts: 252 Level 4
edited October 2019 in Discussions
Well, after being told by King that my gold bars were being sent to me right then, 24-40 hours later, they send me another email stating Sorry, you aren't getting them, nor your $ back.   I'm attaching emails for proof.   Now I've played and spent $ on King Games for years, but not anymore. The lady of the house, and my 2 sons that got to play and spend $ on King Games as well, will no longer be doing so either.  It was the worst customer "service" I believe I've EVER been through. 
Isn't there some rule about if a company says they are doing something for you, that they have to abide by that?  Anyone else had similar experiences with King customer "support" or customer "Service"??      

Me and my Baby! @NicholeP423

Any questions? Feel free to ask!

Special thanks to @QueenMia And @wafercookieflippers for being so kind and helpful! And @WilyReptile for all your help! Stay safe!

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