Bubblegum troll challenge disappeared

janetwitherspoon80

Is there a reason why my BTC has disappeared? It was fine and now its gone. 

PummyRaj

Hello @janetwitherspoon80 Hearty Welcome to the Candy Friends section of our friendly King Community  

I am very sorry to hear that you have lost the BGT event from your device!!  I am not sure why it might have happened!!! 

The Studio team has worked hard to bring back the event to all those players for whom it was missing from past few days!!  So, it should be back for all devices except for Windows 10... but that too should be fixed very soon!  Please check this main thread about "BGT Event has disappeared"  

Please provide your game user ID number and the device you are playing in that main thread, so that our Community Manager can assist you with it    This Link will help you find your ID

** This thread will be closed now as I am redirecting you to the main thread!  

Hope everything works out fine and you will receive the event back again!

PummyRaj

Hello again @janetwitherspoon80

Sorry!  Forgot to mention above... try clearing the cookies / cache, then rebooting your device after turning off for few minutes!  See if that works to bring back the event!!