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Why do I get booted out of my game and lose my life when I leave the app?

jrelgart
jrelgart Posts: 2

Level 1

It never used to be that way

Answers

  • PummyRaj
    PummyRaj Posts: 44,483
    Hello @jrelgart Hearty Welcome to the Candy Friends section of our friendly King Community :) 

    I am very sorry to hear about the issue with your game!!  I have not heard of this before from other players and I too have not experienced it!! 

    Let's try some trouble-shooting steps and see if they help to resolve it... can you tell me which device you are using to play the game?  

    Tap on "Type your Comment" box located below to post back.  

    Talk to you soon!  Have a great rest of the day/evening!
  • jrelgart
    jrelgart Posts: 2

    Level 1

    I play on my iPhone. Thank you for responding and so quickly.
  • PummyRaj
    PummyRaj Posts: 44,483
    Hello again @jrelgart Thank you for replying back 🤗

    Please follow this link for trouble-shooting steps to follow on iOS devices  https://community.king.com/en/blog/discussion/246638/is-your-game-crashing-on-an-ios-device

    Please post back if you need further assistance :+1: 

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