I got a new phone installed the game and it sent me back to level 75 when I should be on 400.

jessb8651

I only have one Facebook account. How do I retrieve my progress

KingChewy

Hi @jessb8651 - welcome to our friendly community!! Don’t worry the player support team should be able to restore your progress as long you had saved your game via FB or King with your email previously. Please follow the steps outlined in the below link to contact them directly 💪🏻

https://community.king.com/en/candy-crush-friends-saga/discussion/177600/how-to-get-your-level-and-progress-back#latest