I lost all my boosters

NnamdiCollins311

I am in level 3827. It's a difficult one. Then a very frustrating thing happened. I lost all my boosters for just no reason. I don't know what happened. Please the level is hard and I need those boosters to pass it. I wasn't storing them all this while to have them taken away from me. 

firebombmarkus

Hi @NnamdiCollins311 and welcome to our adorable Community 😊 I am sorry this has happened to you. Which game are you referring to? This section is exclusively for Friends Saga.

As for your boosters, they can be reimbursed only if they are purchased. We don't solve these issues here in the Community, hence I will ask you kindly to click on the Contact Us link at the bottom of the page. If your browser is in the English or Spanish language you will be redirected to a bot to help you with your issue.

If your browser is in any other language, you will have a support form to fill in and contact the team. If so, fill in all the blank spaces and make sure you are choosing the correct topic (Problems with my game) and subtopic (Missing items). Once you fill it in, you will receive an automated email message. You need to reply to that message and explain your issue. If you don't reply to it, they won't reach you at all.

Please let me know if you need assistance with any of these. Thank you for your understanding. Have a wonderful day 🤗

firebombmarkus

Hi @NnamdiCollins311 and welcome to our adorable Community 😊 I am sorry this has happened to you. Which game are you referring to? This section is exclusively for Friends Saga.

As for your boosters, they can be reimbursed only if they are purchased. We don't solve these issues here in the Community, hence I will ask you kindly to click on the Contact Us link at the bottom of the page. If your browser is in the English or Spanish language you will be redirected to a bot to help you with your issue.

If your browser is in any other language, you will have a support form to fill in and contact the team. If so, fill in all the blank spaces and make sure you are choosing the correct topic (Problems with my game) and subtopic (Missing items). Once you fill it in, you will receive an automated email message. You need to reply to that message and explain your issue. If you don't reply to it, they won't reach you at all.

Please let me know if you need assistance with any of these. Thank you for your understanding. Have a wonderful day 🤗

NnamdiCollins311

Thanks. I'll try that. I'm referring to candy crush saga