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Why when I started my level, I made one move and it said, "no more moves". I lost a life.

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NatalaSlay
NatalaSlay Posts: 3 Newbie
Can that life be replaced?

Answers

  • NatalaSlay
    NatalaSlay Posts: 3 Newbie
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    I started a level and after my first move it said, " no more moves". I need that life replaced. 
  • PummyRaj
    PummyRaj Posts: 32,748 Candy Moderator
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    Hello @NatalaSlay A Warm Welcome to the Candy Friends section of our friendly King Community :) 

    I am sorry to hear about the issue in your game!!  And I am not sure whether the Life can be replaced!!  I will have to ask the Friends Community Team Manager about it!    

    I need few details from you please::

    1) What level were you playing when this happened?
    2) What device you are using to play the game?
    3) Did you have the "Pre-game" charged boosters while playing the game?
    3) How many times did this happen till now?  Will it be possible for you to take a screenshot of the board if it happens again?
    4) Can you write your game user ID number... this link will help you to look for it --- Find my User ID Number

    Please tap on "Type your Comment" box located below to write back.  To post the Screenshot, tap on "Attach Image" icon located in the tool-bar (a little farther to Emoticon), then select "Choose Files" to upload the screenshot from your device. 

    Talk to you soon!  Have a great rest of the day/evening!

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