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My Xmas event is gone

toriann13toriann13 Posts: 3 New Bee
My Christmas event is now on day 3 of being missing. I have reset multiple times and nothing has brought it back

Answers

  • PummyRajPummyRaj Posts: 7,622 Superstar
    Hello @toriann13 A Warm Welcome to the Candy Friends section of our friendly King Community :) 

    I am sorry to hear about that!!  Please try this::  Force close the App ---> Clear cookies / cache ---> Restart your device after shutting it down for 2 to 3 minutes.  Now, log back into the game and check if the event is back.  If not, shut it down again for 1 to 2 more times and check!  This worked for few other players, may be it would be for you too!!  

    After doing this, please post back and let me know.  If you tap on "Type your Comment" box located below, you can write back.  

    Hope everything works out and you will get back your event again!  


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  • toriann13toriann13 Posts: 3 New Bee
    Thanks I have done all that
    heres is my game ID and version and I am playing on an iPhone 
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