No update

jlush78

Last update for me was Oct. 30th.  Google store says no update available.   I've uninstalled and reinstalled the game 3 times and still nothing.  I'm using a LG Stylo 3 with Android version 7.0.

PummyRaj

Hello @jlush78 Hope you are doing fine!

Just came here to update you and give you the bad news that, unfortunately, you will not be receiving the Holiday event for this time!!  Please see the post made by our Friends Community Manager explaining the reason about the missing event, in this link https://community.king.com/en/candy-crush-friends-saga/discussion/272122/reported-my-christmas-holiday-event-has-disappeared/p1  

And I will try to find out about your game App not receiving any update from October end!!  It might take a while for me to get back to you as the team is busy with clearing the bugs with the Holiday event!!  

Hope this made sense!  Keep having fun in your game(s) and talk to you soon!    

PummyRaj

Hello @Jlush78 A Warm Welcome to the Candy Friends section of our friendly King Community  

I am sorry to say that I am not clear on the issue!! 

Which game do you want to be updated and what are you looking for in the game?  Can you please give me more details, so that I can assist you properly?

** Please tap on "Type your Comment" box located below to reply back  

Talk to you soon!  Have a great rest of the day/evening!  

jlush78

Candy crush Friends.  The game has not updated on my device.

PummyRaj

Thank you for posting back @jlush78  

Can you tell me what version you have currently?  You can even take a screenshot and post it here!  

Are you wondering about the new event called "Holiday Calendar"?  Is that the reason you are checking for new update for the App?

jlush78

How do I find what version @PummyRaj?

And yes I have missed out of both the thanksgiving event and the new holiday event.

PummyRaj

Hello again @jlush78

Since you are playing on Android phone, you will find the version number in the "Google Play Store". 

Open the "Play Store" App ---> Tap on the Candy Crush Friends App, do not open it --->  But scroll down or look for "Game Info" and check over there --->  You will find the game version number... it will be displayed as 1.23.45 (not the actual number)  

Please let me know if you have any questions!  Have a great rest of the day/evening!  

jlush78

@PummyRaj

PummyRaj

Hello @jlush78 Hope you are doing fine!

Just came here to update you and give you the bad news that, unfortunately, you will not be receiving the Holiday event for this time!!  Please see the post made by our Friends Community Manager explaining the reason about the missing event, in this link https://community.king.com/en/candy-crush-friends-saga/discussion/272122/reported-my-christmas-holiday-event-has-disappeared/p1  

And I will try to find out about your game App not receiving any update from October end!!  It might take a while for me to get back to you as the team is busy with clearing the bugs with the Holiday event!!  

Hope this made sense!  Keep having fun in your game(s) and talk to you soon!