Lost levels :(

bubblequeenabc

Hello I didn’t connect my game to anywhere, something happened with the game and it’s reset back to level one! I was on 800 and something, any help is appreciated.

PummyRaj

Hello @bubblequeenabc A Warm Welcome to our friendly King Community  

I am sorry to hear that you have lost the level progress in your game!!  But, you do not have to worry at all, as the Community Team has provided help for us, in this kind of situation  

Please follow this link to restore your level progress  https://community.king.com/en/blog/discussion/247838/have-you-lost-your-levels-a-guide-on-how-to-keep-your-game-saved#latest

Since you have not saved your game till now, follow the steps in the section "Didn't save the game, is it too late"!  By doing so, the "Player Support Team" will be able to retrieve your game progress.  

Please note that they can restore all those levels with only 2 stars, but cannot give the highest scores that you have previously achieved! 

Hope this made sense and clarifies!  Please post back and let us know how it went and also if you need further assistance. 

** IF you tap on "Type your Comment" box located below, you will be able to write back   Hope everything works out fine!  Have a great rest of the day/evening!  

bubblequeenabc

Thanks for your answer, fingers crossed!