The Community in more languages
Now the forum welcomes more languages.
You'll see a green translate button in comments and discussions to turn them into English
🔥 Hot right Now 🌶
🏆 Claim your level milestone badges:
1000 // 2000 // 3000 // 4000 // 5000 // 6000 // 7000 // 8000
👯♀️Find your Team HERE!
1000 // 2000 // 3000 // 4000 // 5000 // 6000 // 7000 // 8000
👯♀️Find your Team HERE!
⛔ Connection Issues All Games - More info HERE
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
I have no advent calendar! Despite updating
aliaanderson
Posts: 4
Level 1
in Support
This is my reality. No Christmas cheer, no calendar anywhere near. So sad I can not earn the fun holiday costumes with shiny reindeer. This may continue I fear. Without anyone to help this poor dear?? 0
Answers
-
Hello @aliaanderson A Warm Welcome to the Candy Friends section of our friendly King Community
I am sorry to hear about that!! Please try this:: Force close the App ---> Clear cookies / cache ---> Restart your device after shutting it down for 2 to 3 minutes. Now, log back into the game and check if the event is back. If not, shut it down again for 1 to 2 more times and check! This worked for few other players, may be it would be for you too!!
If you still do not see it, please provide your game user ID number with the help of this link https://community.king.com/en/candy-crush-friends-saga/discussion/247378/what-is-my-user-id-and-where-can-i-find-it
Once you provide your ID, I can find out whether you are included in the group to receive the event for this time!!
** If you tap on "Type your Comment" box located below, you can write your reply back
Hope everything works out and you will get back your event again!0 -
10805100551 is my ID. Thank you but not such luck when trying the restart. Appreciate it!
1 -
Hello again Alia, I have escalated this to our Friends Team In-charge! I can update you with any info after the weekend only!aliaanderson said:10805100551 is my ID. Thank you but not such luck when trying the restart. Appreciate it!
Thank you for being patient and understanding 🤗
Have a great weekend ahead!0 -
Hi, I'm having the same problem, my user ID is 1450098275. Please help!2
-
Thank you @Kittysaurus
I have reported about this to the Friends Community Manager
Once coming back after the weekend, they will be able to check and see if you are added to the event or not!0 -
My ID is 1297525656
And i have the same problem except i did have the calendar for the first 5 days, and completed it each day. then yesterday it was gone, and i've done all the suggestions even uninstalled and reinstalled. And it has not brought it back0 -
I didn't receive the christmas event either. I really wanted to participate in this
here my id: 84322730980 -
Hello @whatifiwasntlauren and @woofingtom
I gave both of your ID's to our Friends game In-charge to check about the event.
I will update you in few hours OR by Tuesday, at the max!0 -
Hello I have the same problem, I hope win new customs in event christmas.
An me too lose the peregrin custom and is was passed all levels and it never unlocked, pleas help me.
Thanks
my ID is 15960649410 -
Now my event is back but the week is over so i i just dont get to participate in the superstar challenge, thats super messed up0
