psychick23

psychick23

I have an active booster that changes the color of one of the colors of the only move that can be made. This makes it so cannot make a move at all on week 2 day 1. Can you please resolve this issue be letting me do the daily puzzle after three booster expires or some other fix. I have no control over this situation. This is completely unfair. Please assist. Thank you. 

PummyRaj

Hello @psychick23 A Warm Welcome to the Candy Friends section of our friendly King Community  

I am sorry to hear about the issue in your game!  This issue was reported this morning and the Studio team is working on it  

I need you to go to the main thread and post these below details --- 
(1) Your game user ID number -- This link will help you find it -- "Find My ID"
(2) Device you are using to play the game;
(3) What version you have;

Please head to the "Main Thread -- Holiday Event Issue"  to post your details.  Scroll all the way down and click on the empty "Type your Comment" box located at the bottom of the page. 

This discussion thread will be closed now, as we would like to keep all the comments in a single place.  

Thank you for understanding!  Have a great rest of the day/evening!

PummyRaj

Hello @psychick23 A Warm Welcome to the Candy Friends section of our friendly King Community  

I am sorry to hear about the issue in your game!  This issue was reported this morning and the Studio team is working on it  

I need you to go to the main thread and post these below details --- 
(1) Your game user ID number -- This link will help you find it -- "Find My ID"
(2) Device you are using to play the game;
(3) What version you have;

Please head to the "Main Thread -- Holiday Event Issue"  to post your details.  Scroll all the way down and click on the empty "Type your Comment" box located at the bottom of the page. 

This discussion thread will be closed now, as we would like to keep all the comments in a single place.  

Thank you for understanding!  Have a great rest of the day/evening!