Issues with the Christmas Calendar

Purplelocs

I have 30 minutes of a power-up and on my first move, my power-up is activated, but it's the only move available. So the games disqualifies me on the first move.

Help! 
That's not right! 

PummyRaj

Hello @Purplelocs A Warm Welcome to the Candy Friends section of our friendly King Community!

I am sorry to hear about the issue in your game   And, yes!  It was reported yesterday itself and the King Studio is working on it for a fix  

Please go to the main thread through below link and provide these details --->
1) Device you are using (2) Version you currently have (3) your game user ID number

This is the link you have to post those details
https://community.king.com/en/candy-crush-friends-saga/discussion/272613/reported-second-week-of-holiday-calendar-error-out-of-move-without-playing/p1

This post will be closed now as I am directing you to the main thread.  If you have any questions or need some other clarifications, please post in that thread itself. 

Hoping for the best!  Have a great rest of the day/evening!

PummyRaj

Hello @Purplelocs A Warm Welcome to the Candy Friends section of our friendly King Community!

I am sorry to hear about the issue in your game   And, yes!  It was reported yesterday itself and the King Studio is working on it for a fix  

Please go to the main thread through below link and provide these details --->
1) Device you are using (2) Version you currently have (3) your game user ID number

This is the link you have to post those details
https://community.king.com/en/candy-crush-friends-saga/discussion/272613/reported-second-week-of-holiday-calendar-error-out-of-move-without-playing/p1

This post will be closed now as I am directing you to the main thread.  If you have any questions or need some other clarifications, please post in that thread itself. 

Hoping for the best!  Have a great rest of the day/evening!