Why didn't I get my reward

amysandall

I won day6 add week2 the holiday calendar I want Candy crush Friends game and did not get my reward I was just wondering why this happened

PummyRaj

Hello Amy @amysandall Hope you are having a nice Saturday 🤗 

I am very sorry to hear about the issue with the Holiday Event reward!!  There were few more players who have complained about the same issue in last couple of days!!  I have already escalated this issue to the Friends Community In-charge...  I am collecting this below info to send it over....

Can you please post the details of...
1) your game user ID number  -- this link will help you "Find Game ID Number"
2) Device you are using
3) Version you have 

Talk to you soon!  Have a wonderful weekend!

CherylKay

I did not get my reward for winning week 2 day 6 of the holiday calendar. I would like to receive this reward.

ffs

Completed day 6, week 3 Christmas challenge and did NOT receive REWARD.