Probleem reconnecting with iPhone 11

peter0705

I have upgraded my Phone to iphone 11 (from iPhone 8). I have 2 Facebook accounts and with one i log into friends saga. When i installed and connected on my new iPhone, the game wants to login with the wrong account. I deleted both the game and the Facebook app. Hard reset my phone and installed the game. But it wants to login with the wrong account. 

bearwithme

Hello @peter0705 and welcome to our wonderful community.  I am sorry you are having this problem with the game and your new phone.

Please try this:

 1.  Turn on the screen and unlock the phone to view the Home screen. ...

2.  Tap the Facebook icon to open the application. ...

3.  Facebook will open to the News Feed. ...

4.  Tap the "More" icon in the bottom right corner of the screen. ...

5.  Scroll to the bottom of the menu and tap "Log Out" ...

6.  When prompted, tap "Log Out" to confirm.

7.  Open Facebook again > tap on 'log into another account' > use your correct id and log in.

8.  open candy crush saga > tap on pink setting wheel > green setting wheel > logout from Facebook > back to home screen

9.  restart your device > open game and click save your progress with Facebook

Hopefully this will resolve your problem.  If it doesn't please let me know and we can try something else.