Holiday Calendar quest

Nessy05

Unfortunately it seems I have lost the holiday calendar quest 3 days ago. I read the FAQ, cleared my cache and cookies and restarted my iPhone and the game 3 times but it hasn’t worked. ID 1007946933.
Thank you!

PummyRaj

Hello @Nessy05 Hearty Welcome to our friendly King Community!

I am very sorry to hear that the Holiday Calendar event has disappeared from your game!!  After following the trouble-shooting steps, did you play few levels and checked?  If not, try this again please (in this particular order)... 

Force close the App ---> disconnect from the Internet --->  Clear Cache/cookies ---> Restart your device after shutting it down for few minutes ---> Connect to the internet source --->  Log back into the game --->  Play 1 or 2 levels (you might have to pass them) --->  Now check if you got the event back!!  

If this still does not bring up your event, unfortunately, we are out of luck currently   Because, the Community In-charge team are out of the office due to Holidays and will be back only on the first week of January!!  I can send complaint to them after they come back only!!

Just a thought... if you have access to a different device, try to play the game on it and see if brings up the event!!

Please tap on "Type your Comment" box located below to write back.

Hope everything works out and you get the Calendar back!  Have a great week ahead

Nessy05

Thank you for your quick response. I tried doing that again but still the same. It did come up on another device that I don’t use very often but I lost out on a couple days. There’s always next year! 😃
Merry Christmas!!!