Purchase 7.99 package

edenlwh2669

Didn't receive my life.
 

edenlwh2669

edenlwh2669 said:

 Didn't receive my life.
7.99package

mysticalmysty

Hi @edenlwh2669 Welcome to our community 🤗 For any purchased issue you can contact King support team on : https://soporto.king.com/contact and while you filling up, make sure you enter topic as ‘problem with purchase ‘ then sub-topic ‘Purchased items not received ‘, add some briefly information on the form. You will get automated email, I would suggest if it within 3 business days you didn’t get any respond about your purchased, reply them back from that email. Hold it will sorted out for you and have a wonderful New Year 😊

PummyRaj

Hello @edenlwh2669 Hearty Welcome to our friendly King Community  

If it is already January 1st to you, we wish you A Very Happy New Year 🤗

I am very sorry to hear that you have not received the Lives that you have purchased!!  This King Community does not deal with the Purchase issues as the query includes your personal details! 

Hence, I would suggest you to contact the King Support team through this link: https://soporto.king.com/contact 
** While filling out, enter the TOPIC as "Problems with Purchase";
and the SUB-TOPIC as "Purchased Items not Received"; 
Explain briefly about the issue and Submit the form.
NOTE:  Along with above details, make sure to enter the Game Name correctly!

After sending the complaint, you will be receiving an automated email as acknowledgement.  If you have not heard from them within 3 days, send a reply to that automated email you have received.   BUT, please allow some more extra time as this is the "Holidays Break"!!!   

Hoping for the Best!  Have a great rest of the day/evening AND a wonderful New Year!

** Please post back if you need further assistance by tapping on "Type your Comment" box located below