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Where are my gold bars

kshaw3069
kshaw3069 Posts: 1

Level 1

I Purchased gold bars and the game froze and never delivered my bars

Answers

  • Hi @kshaw3069 and welcome to our adorable Community 😊 I am so sorry this has happened to you and I completely understand the way you feel. We don't solve these issues here in the Community, hence I will ask you kindly to fill in the contact form hereΒ https://soporto.king.com/support

    Fill in all the blank spaces and make sure you are choosing the correct topic (Problems with purchases) and subtopic (Unsuccessful purchase). Once you fill it in, you will receive an automated email message. You need to reply to that message and explain your issue. If you don't reply to it, they won't reach you at all.

    Please let me know if you need assistance. Thank you for your understanding. Have a wonderful day πŸ€—

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