Purchased

jjbbee777

I Purchased a 16.99 for our play and it didn’t work but it has my gift card pending from Apple iTunes but the last three dollars a charge to my card on PayPal

PummyRaj

Hello @jjbbee777 Hearty Welcome to our friendly King Community  

I am sorry to hear that you have not received the items that were purchased!!  This King Community does not deal with the Purchase issues as the query includes your personal details! 

Hence, I would suggest you to contact the King Support team through this link: https://soporto.king.com/contact 
** While filling out, enter the TOPIC as "Problems with Purchase";
and the SUB-TOPIC as "Purchased Items not Received"; 
Explain briefly about the issue and Submit the form.
NOTE:  Along with above details, make sure to enter the Game Name correctly!

After sending the complaint, you will be receiving an automated email as acknowledgement.  If you have not heard from them within 3 days, send a reply to that automated email you have received.
ALSO, please allow some more extra time as the Support Team might just be coming back from their Holidays break!

Hoping for the Best!  Have a great rest of the day/evening and a wonderful New Year! 

** Please post back if you need further assistance by tapping on "Type your Comment" box located below