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Queen jelly event disappeared (FIXED - Jan 10)

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Answers

  • paola_1999
    paola_1999 Posts: 3 Newbie
    Hi, my countdown has also dissapeared after downloading the update. 
    User ID: 1103008569
    Device: Samsung J2
    Android 5.1.1
  • Hrg
    Hrg Posts: 18 Level 2
    Dear cummunity Manager(Queen mia) 
    I downloaded the Last version (1.28.8)
    But.. Again nothing!
    I think this problem (disapear event's Queen jelly) is big bug!
    Please Fix it...
    Thank you
  • QueenMia
    QueenMia Posts: 12,979 Community Manager
    edited January 2020 Answer ✓
    Hello everyone and welcome to those who just joined the Community 🤗

    Good news! 

    Our amazing Game Studio has found the Queen and she has accepted to come back to the Candy Crush Friends World!
    All you need to do to start playing the event is to make sure to update the game to the 1.28.8 version. 

    Since we had to release a new version, it can take a few minutes so if the Queen does not show back immediately after the update, just play a level or 2 and it will come up eventually.

    If the event does not pop up after a day for you, then it means you won't get it this time. We understand that this is not ideal for many of you, but one of the reasons why this happens is that, we’re constantly aiming for the best player experience and sometimes this means that we need to verify what the best option is. In order to do that, we need to check how different groups experience the game. By giving some players a particular event, and others another event, or maybe no event at all, we can compare the data from those different groups and learn how appealing and fun different elements of the game are. This is how we make sure that we only give our players what they really enjoy! But don't get disheartened if you missed some event. Since it's completely random, you will probably get lucky for the next one!

    You can learn more about how the game Studio works here - It's a very interesting read 😉

    Please give us your feedback on the event here and help us make the game even sweeter 🍭

    Thanks again to all of you for being kind and patient with her highness the Jelly Queen! 

    Happy playing 🍒 

    PS: Don't forget to get your exclusive (and amazing work of art) Jelly Queen wallpaper for your phone or desktop right here
  • Hrg
    Hrg Posts: 18 Level 2
    Very Very Very Thanks... ❤️❤️❤️❤️😘😘😘😘😘.. The Queen has back! 
  • xpadafora
    xpadafora Posts: 21 Level 2
    I update the game and played One level and look what i got... I GOT THE EVENT 😀😀😀


  • Loonsje83
    Loonsje83 Posts: 10 Level 2
    Did you have to win that Level you'd played because Id loose them and didn't get Mrs jelly
  • Hrg
    Hrg Posts: 18 Level 2
    I win 3 level..
    Update your Game.. 1.28.8 version 

  • xpadafora
    xpadafora Posts: 21 Level 2
    I Lost the 5 lifes, after that i went back to the menu and it was there @Loonsje83

    Dont forget too update, they had One New today
  • Loonsje83
    Loonsje83 Posts: 10 Level 2
    Did that first gonna look now if it's there

  • Loonsje83
    Loonsje83 Posts: 10 Level 2
    Look did that already and playd my 5 lives away and didn't get it this was about 16.00 and now 20.00 still nothing
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