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Jelly Queen crashes - Level freezes



  • LaetysLaetys Posts: 1 New Bee
    Moonflow said:
    Here in the Netherlands the Jelly Queen is still alive. But on level 9 the game just crashes. That's a pitty, specially since I spend 9 gold bars for 5 extra lives in order to make it to the end of the event!
    I don't mind about the event, but I do mind about the gold I spend. What to do?

  • KoalaBerry33KoalaBerry33 Posts: 2 New Bee
    edited January 14
    Hi ,im Lisa ,im new here ,just wondering if you could help me to get jely queen event ,i have force closed ,cleared cache and done all the things written here but to no avail,uninstalled the game many times but nothing but jelly queen presentation page no event to play though.ive tried on pc and android ,both up to date .
    Windows 10 
    And android is at latest 
    Have friends update 1.28.8 version
    Id is 8980299296
    Hope you can help ,hope this is the right part to write ,not sure how to contact support 
    Im level 505 user mame KoalaBerry
    Ty in advance 
  • silverlindsilverlind Posts: 0 New Bee
    When playing with boosters the game freezes. 
  • daherodahero Posts: 0 New Bee
    It's not fair thst it freezes and the only way to get it to do something is to use my power ups. I'm vey upset about this because I didn't want to use power up at that point. I feel that I should get them back. If not I will post a negative revew
  • QueenBrownQueenBrown Posts: 2 New Bee
    Queen jelly board keeps freezing and won't let me make any moves. In lost two lives this morning.
  • VGreenVGreen Posts: 0 New Bee
    As SOON as as I made a purchase for more lives the game started to crash!I  had to forfeit three games!!! Not cool!! This is the exact reason I uninstalled Candy crush jelly and I was in the 2200s smh. I've purchased quite a bit but I'm DONE!
  • HoneyPiHoneyPi Posts: 2 New Bee
    I purchased several lives to play the game and when I get back I can't match none of the colors with each other Miss pretty bad when you pay for lives and gold bars and you don't get to use them need some help and some suggestions what to do when this happens maybe give me some like gold bars in my life back
  • dananelledananelle Posts: 37 Level 2
    Game froze after level 10 of jelly queen. Asks me to get the 45 stars  then I loose last life having to reset and boosters that last half hour will be gone by the time I get new life. Hard enough to get boosters let alone to not be able to use them.  
  • indianasuzindianasuz Posts: 3 New Bee
    I also had the Queen screen lock up on me. First time ever a King game has done that to me over the many years. Was on level eight. Lost a life. Did have the specially earned features working when it happened (extra fish and something else - can’t see them right now because I don’t have any lives right now). 
  • indianasuzindianasuz Posts: 3 New Bee
    Level 5 took way too long to get past. Gets so boring when you are stuck on a level for 20+ tries. 🥱
  • MargsCMargsC Posts: 21 Level 2
    I've already been through this and lost a number of lives until it worked, this time I bought lives and lost 2 before I gave up. 

    Definitely tied into the boosters being active as I've played level 9 many times with no hassles. 

    I'm irritated to have had my game time cut short by losing lives. 😔 

    At last I won boosters and figured I'd be able to win level 9 with them. But just lost lives. 

    Am on a Huawei mate p20 pro. Please help, have been stuck on level 9 for ages and also on level 2180 and my frustration is at an all time peak! 
  • _rabaukenmama04_rabaukenmama04 Posts: 3 New Bee
    edited January 23
    ** Edited by CM - Unsupported Language **
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