Purchase not recieved but you took my money 9.99 for gold bars

summertime1577

made a purchase for 9.99 payment was taken out of my account bit I didnt receive the bars

PummyRaj

Hello @summertime1577, Hearty Welcome to our friendly King Community   

I am very sorry to hear that you have not received the items that were purchased!!  This King Community does not deal with the Purchase issues as the query includes your personal details! 

Hence, I would suggest you to contact the King Support team through this link: https://soporto.king.com/contact 
** While filling out, enter the TOPIC as "Problems with Purchase";
and the SUB-TOPIC as "Purchased Items not Received"; 
Explain briefly about the issue and Submit the form.
NOTE:  Along with above details, make sure to enter the Game Name correctly!

After sending the complaint, you will be receiving an automated email as acknowledgement.  If you have not heard from them within 3 days, send a reply to that automated email you have received. 

Hoping for the Best!  Have a great week ahead!

** Please post back if you need further assistance by tapping on "Type your Comment" box located below