Game was CRASHED and gone reward when back in.

jasmine83pocahontas

I had just completed level 541 this morning and the game crashed and I never got the reward?? I was supposed to have my reward when I got the candy 🍬 But now it’s gone when I got back in? It’s not there anymore? Please help, n thank u. 

PummyRaj

Hello @jasmine83pocahontas, Hearty Welcome to our friendly King Community  

I am very sorry to hear about the issue in your game!!  I just would like to confirm about something... 

Is it the "End Map" reward that you have not received OR "the Level Reward"?  

Can you please post back those details along with your game user ID number with the help of this link "Find My ID Number" 

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Talk to you soon!  Have a great rest of the day/evening!