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Lost Jelly Queen progress after having to reinstall

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vgoard
vgoard Posts: 1 Newbie
Hi King Community Developers 

   I am new to the community but not the Candy Crush culture. For years I've helped my wife and kids get unstuck on levels as they have played the various versions. I finally broke down and loaded Candy Crush Friends last week and I think it's the best iteration so far, Kudos! 

Last night I was 6 stars away from winning my queen and it froze. I upgraded my memory card and then safely moved CCF to it for continued play. Afterward I tried launching only it would not open. I uninstalled and reloaded because I have a profiles and it remembered all of my progress accept for with the Jelly Queen. Help!

Momentum only, 
V

Answers

  • Acv
    Acv Posts: 650 Level 5
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    @Vgoard sorry to say the Jelly Queen event progress is device specific and doesn't save to your account.  When you reinstalled the progress was lost.  If you have a screen shot before you needed to reinstall maybe a community manager @QueenMia may be able to help you.  

Hey! Would you like to give us your opinion?