Hello @rigautfrancoise and welcome to our friendly community. Even if you are playing the game thru Facebook - you need to ensure at least some of your friends are still actively playing the game. Their names can show up if they ever played the game (via Facebook) but they might not be playing regularly any more. I went to one of the Candy Crush Friends Facebook Groups and asked for some friends who played and would be willing to send to and receive lives from me so now I have several people I get lives from on a fairly regular basis.