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Help! What can I do- jelly Queen character wasn’t awarded when earned

Dr_Lora
Dr_Lora Posts: 1

Level 1

I Finished all Jelly Queen levels and challenges but did not get the Jelly Queen character 
there was also several days remaining on her visit and once I finished Level 10, the challenge went away without the new character. And I have earned all characters to do. I have completed over 2000 levels. How can I get the Jelly Queen back?

Answers

  • PummyRaj
    PummyRaj Posts: 42,998
    Hello @Dr_Lora, Hearty Welcome to our friendly King Community :) 

    I am sorry to hear about the issue in your game with Jelly Queen!!

    Can you please tell me something... after finishing the 10 special levels of the Jelly Queen event, did you receive a "Star Chaser" -- for which you will have to collect 45 (or 30) New Stars? 

    If you have not received the Star Chaser, did you receive 400 / 500 stickers after finishing the special levels?  By any chance, did you take a screenshot after winning those 10 levels and receiving few gifts from the Queen, because you have unlocked her? 

    ** Please tap on "Type your Comment" box located below to reply back

    Talk to you soon!  Have a great rest of the day/evening!.     

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