Jelly Queen not received

Supermsawesome

I completed all 10 levels plus the star chaser and received only 400 of 500 and a gift from the Queen. I have no pictures. I was not rewarded with her as a character after completing the necessary tasks to have her as a character. Please help. Thanks in advance!

PummyRaj

Hello @Supermsawesome Hearty Welcome to our friendly King Community 🤗

I am sorry to hear about the issue in your game!! Few players had this issue before.

So, I need few details from you...

1) What device are you using to play the game;

2) What version do you have right now?

3) What is your game user ID number? This link will help you find it https://community.king.com/en/candy-crush-friends-saga/discussion/247378/what-is-my-user-id-and-where-can-i-find-it

Once you provide all these details, I will find out what your next steps should be! Please write your reply in the empty dialogue box located below.

Talk to you soon! Have a great rest of the day/evening!