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why is there a pink exclamation point above my settings gear?
Best Answer
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PummyRaj
Posts: 12,650 Superstar
Hello again @kingcrushinit and @ShannaSkywolf 🤩
and Hearty Welcome @Tina1947 and @littlestars 🤗
I have just heard from our Friends game Community In-charge regarding the "Exclamation Mark" in the game!
1) It is only appearing in Windows 10, and the Team sends their Apologies for the inconvenience 🙏
2) Unfortunately, they will not be able to remove that till the next update release;
3) The Studio team assures that it WILL NOT affect / interact your game play in anyway! So, only thing you can do is to ignore it play your normal game!
4) And Please DO NOT Reinstall the game, as it will not remove that glitch AND on top of that, all your saved up Lollipops will be lost!
Hope this made sense and clarifies! Please post back if you have any further comments!
Thank you all for your patience and understanding! Have a wonderful rest of the week! 🌺



Answers
Hello @kingcrushinit Hearty Welcome to our friendly King Community 🤗
I have never seen that in my game either in Android or iPad!! I am guessing / assuming that there could be a new button that was just added in your Settings!!
Can you please open the Settings, then take a screenshot and post it here?
Thanks & Talk to you soon!
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3 · Helpful Woah! 3Sweet Love Hahasure!!! thanks for the hearty welcome!!! i tried clicking it and nothing happens
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2 · 1Helpful 1Woah! Sweet Love HahaThank you for the screenshot @kingcrushinit 👍️
Oh! You are on Windows 10, isn't it? I was checking in my other devices 😅 Let me check and get back to you 🙂
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0 · Helpful Woah! Sweet Love Hahayes it is windows 10 lol!!! ok thank you.
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1 · Helpful Woah! 1Sweet Love HahaHi @kingcrushinit and welcome to the community!
I am experiencing the same issue also on my CCFS pc game on windows 10. Like you, I click on the settings and the exclamation point does not disappear. Just wanted you to know that you are not alone in the exclamation point mystery. I am sure they will get it sorted! Have a great evening! 🐺💗
"Although we cannot change the past, we can change how we let the past influence the way we are today and the way we want to be tomorrow." - Albert Ellis.
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2 · 1Helpful Woah! 1Sweet Love HahaHello again @kingcrushinit and a Warm Welcome to @ShannaSkywolf 🤗
Can you both please post the version you have right now? And also your game user ID number?
** To find your ID number, simply tap on the "Profile" tab you see underneath your Avatar/profile pic.
Thank you both & Talk to you soon! Have a great week ahead 🌸
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2 · 1Helpful Woah! 1Sweet Love HahaHi @PummyRaj , thanks for the warm welcome!
Below, you will find the needed info. Thanks for your help and I hope you have a great week ahead also! 🐺💗
"Although we cannot change the past, we can change how we let the past influence the way we are today and the way we want to be tomorrow." - Albert Ellis.
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1 · Helpful Woah! 1Sweet Love HahaI have the same thing. I also have Windows 10
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0 · Helpful Woah! Sweet Love Hahai'm glad i am not the!!! i was so worried i had went into advanced settings one to many times lol
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2 · Helpful Woah! 1Sweet 1Love HahaI have the same problem as well.
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1 · Helpful Woah! Sweet 1Love HahaI have the same issue but I sign in using my Facebook account and not my user name that I have just joined on this site.
If i start to sign in using this user name I will lose all of my progress.
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1 · 1Helpful Woah! Sweet Love HahaTina1947 I also sign in using my facebook account. I don't think I have ever signed into the game using my king account. Maybe I should try. smdh...I'm a scarty 🐱 lol I don't want to lose my progress. I have terrible luck and I totally feel like it would def play a part in switching accounts. LOL traumatized by candy . Thanks for sharing your experience. #crushlivesmatter lol
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1 · Helpful Woah! 1Sweet Love HahaHello again @kingcrushinit and @ShannaSkywolf 🤩
and Hearty Welcome @Tina1947 and @littlestars 🤗
I have just heard from our Friends game Community In-charge regarding the "Exclamation Mark" in the game!
1) It is only appearing in Windows 10, and the Team sends their Apologies for the inconvenience 🙏
2) Unfortunately, they will not be able to remove that till the next update release;
3) The Studio team assures that it WILL NOT affect / interact your game play in anyway! So, only thing you can do is to ignore it play your normal game!
4) And Please DO NOT Reinstall the game, as it will not remove that glitch AND on top of that, all your saved up Lollipops will be lost!
Hope this made sense and clarifies! Please post back if you have any further comments!
Thank you all for your patience and understanding! Have a wonderful rest of the week! 🌺
- Report
4 · 3Helpful Woah! 1Sweet Love HahaThanks for checking into that for us, @PummyRaj !
Have a great week! 🐺💗
"Although we cannot change the past, we can change how we let the past influence the way we are today and the way we want to be tomorrow." - Albert Ellis.
- Report
0 · Helpful Woah! Sweet Love HahaThanks for finding that out for me, I will ignore it till the next update
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0 · Helpful Woah! Sweet Love Haha