I am still unable to send or receive lives from friends, this has been going on for months.
Welcome to the Community,
Sorry to hear that you are being unable to send or receive lives.
Try updating your Game to latest Version.
I hope this helps.
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How do I update it and will I lose my levels by doing this?
Try Updating by visiting google Play Store/Amazon App Store/Samsung Galaxy Store for Android devices, iOS store for iOS devices or Windows store for Windows devices.
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I play via the app but if I sign out it asks me to sign in via Facebook?
Yes because if you Login on Facebook and logout then you cannot continue to play the level you wanted to play, So you have to login again on Facebook.
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