Rachel raccoon

flipflops

I had Rachel raccoon then lost her after an update can I get her back

PummyRaj

Hello @flipflops, Hope you are having a nice day

The team has sent "Rachel Raccoon" to your game.  All you have to do is force close the App and restart your device after shutting it down for 2 minutes.  

Have fun in your game and have a wonderful day/evening! 

PummyRaj

Hello @flipflops A Warm Welcome back to our friendly King Community 🤗

I am very sorry to hear about the issue in your game!!

Can you please post your game ID number, so that I can escalate this to our Friends Community In-charge team? This link will help you to look for it ---> Find my ID number

Please click on above link (the Green Fonts) and go to the link.

Talk to you soon! Have a great rest of the day/evening!

flipflops

10204797304

PummyRaj

Thank you @flipflops

I have sent a message to the Friends community In-charge.

Most probably, we should hear from them by end of Monday or early Tuesday 👍️

Talk to you soon! Have a wonderful week ahead! 🍬

flipflops

Thank you and you have a good week ahead also

PummyRaj

Hello @flipflops, Hope you are having a nice day

The team has sent "Rachel Raccoon" to your game.  All you have to do is force close the App and restart your device after shutting it down for 2 minutes.  

Have fun in your game and have a wonderful day/evening! 

flipflops

Thank you all for getting her back for me. I didn't have a problem when I went in my game I had a present waiting for me Rachael

PummyRaj

Great to know that @flipflops,  

Enjoy and have fun in your game