How do I get my levels back

amysandall

I'm supposed to be on level 998 it says I'm on level 943 I tried deleting Facebook app clearing the cache a all of that it doesn't work my user ID number is 10543265790 please help me fix this issue

Crimson_Dawn

Hi, @Amysandall! I’m sorry this happened to you, but I do recommend reading this post about retrieving your progress by clicking the link below. Have a great day!😀
https://community.king.com/en/candy-crush-saga/discussion/246151/how-to-get-your-level-and-progress-back