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Cookie Dunk Challenge

amrossi
amrossi Posts: 3

Level 1

I have already completed 2 of the 4 cookie dunk levels yet it's now showing that I have completed 0 of 4! These levels are few and far between. Please update my standing.


Thank you.

Ariana

Answers

  • PummyRaj
    PummyRaj Posts: 43,004

    Hello @amrossi Hearty Welcome to our friendly King Community πŸ€—

    I am very sorry to hear about the issue in your game!! For some reason, this is a recurring issue!!

    Let's see if simple trouble shooting steps work and bring up your count of the challenge::

    Force close the App ---> Log out from the game ---> Disconnect from WiFi ---> Clear Cache ---> Restart your device after shutting it down for 3 to 5 minutes. Check if it resolves the issue and if it does not, Log out the game and restart your device for couple of times.

    If it still doesn't bring it up, please provide these details: (1) Device you are using (2) Your game user ID number... this link will help you ---> Find my ID number


    Please post back your reply by typing in the comment box given below.

    Talk to you soon! Have a great rest of the day!

    Stay Safe and Warm 😷

  • amrossi
    amrossi Posts: 3

    Level 1

    Hello,

    I've tried the troubleshooting possibilities above and none of them seemed to have worked. I am using an android... Samsung Galaxy A50. My ID is 1005975776.

    Please help if you can... thanks!! πŸ™‚

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